TUGAS MANDIRI
ENGLISH FOR BUSINESS
(PRIS4436)
PETUNJUK: UNTUK SOAL NOMOR 1
SAMPAI 66, PILIHLAH SATU JAWABAN
YANG PALING TEPAT!
1. In appreciative listening, we focus on
A. acquiring information and ideas.
B. learning the strength and weakness of the
speaker’s ideas.
C. changing role from appreciation to
evaluation.
D. enjoyment and appreciation.
2. When you know the speakers ideas may not
be compatible with yours, you
A. ignore the speaker’s ideas.
B. listen with a close mind.
C. listen with an open mind.
D. concentrate on his/ her verbal message only.
3. Which of the following is not the
benefit of “taking note”?
A. can help you listen actively.
B. can help you learn better.
C. can help you remember important ideas.
D. can help you avoid prejudice, bias, and
stereotypes.
4. During the writing of a speech outline, you
can do the following, EXCEPT:
A. keep from writing complete sentences.
B. serve as a guide during the presentation.
C. make it easy to consider the logical
development of ideas.
D. help you to rearrange, review, and edit
easily.
5. Choosing a time when both of you can give
full attention to the conversation is needed to create
A. sincere and natural communication.
B. good listening environment.
C. cooperative communication.
D. rapid communication.
6. Making favourable personal impression can be
done by
A. making least eye contact and reacting to
facial expression.
B. keeping your chin down and varying your
voice.
C. knowing something about the audience.
D. distracting the audience from concentrating
on your talk.
7. Ways introducing your subject are influenced
by the following factors, EXCEPT:
A. the time of your talk.
B. your audience.
C. the purpose of the talk.
D. the relevance of the technique to the
subject.
8. Which of the following can be classified as
the proposed techniques to increase the participation of a discussion members
A. asking members to contribute something from
their own experience.
B. placing the responsibility for initiating
activities on the group.
C. conveying that it is up to the group to
decide how to begin.
D. putting on his mettle.
9. When 99 percent of the audience do know the
speaker, a good chairman will say
A. You all know Mr. Dewey so that I will not
introduce him to you now.
B. Mr. Dewey do not need any introduction from
me because you already know him well.
C. Mr. John Dewey will talk to us on “Child
Development”, He is well known to us by name. He holds the highest degree in
child development.
D. To make our meeting effective, it is not the
high time for me here to introduce him to you.
10. The following are the benefits of referring to the organization
responsible for the meeting, EXCEPT:
A. provide reporters material for a white-up.
B. convey to the strangers about the concern of the organization.
C. keep members up to date and make them feel they belong to a lively
organization.
D. increase the organization prestige.
11. When time is up or there are no more questions, the chairman
should
A. call on whoever is giving the vote of thanks by name.
B. ask the speaker if he/she would care to reply to the vote of
thanks.
C. call on you all to join me in thanking our speaker.
D. thank the speaker and lead the applause.
12. If the preparations for the refreshments are being made
during the meeting, impress on the workers the need for quietness and closed
doors. The underlined word means
A. statements.
B. announcement.
C. advertisement.
D. food and drink.
13. Which of the following is not a factor that may appear in a “press
release” of a conference?
A. proposer and seconder of votes.
B. detail of the speaker.
C. the cost of the meeting or conference.
D. the names of the chairman.
14. Choose the correct statement!
A. The particulars of a speaker should be obtained by the chairman
himself.
B. A copy of the particulars should be given by the chairman to his/
her secretary.
C. The chairman’s secretary should obtain two copies of the speaker’s
particulars.
D. A chairman should give a copy of the speaker’s particulars to the
reporters.
15. The following are factors that a chairman should take into account
when he is introducing the speaker, EXCEPT:
A. conclude by calling up the speaker to address the meeting.
B. remember that verbosity is a deplorable vice.
C. remember the audience has come to hear the speaker.
D. remember to do or say something to focus attention on himself.
16. Look at the following passage!
A chemical company has been producing a certain pesticide for
many years. This pesticide has been the company’s main money maker for the past
few years. However, a recent study by a researcher within the company has shown
that this pesticide may cause cancer in rats. The researcher is afraid that the
workers in the factory where this pesticide is manufactured may be exposing
themselves to serious health dangers. Thus, the researcher wants to discontinue
production immediately until further studies are more definite. The production
manager, on the other hand, thinks that the company should continue production
since stopping production could ruin the company and all the workers would then
lose their job. Also, so for there is no proof that this pesticide is harmful
to human beings. The chief executive of the company has called a meeting to
discuss the issue.
According to the text, the production manager
argues that the company should continue production because of the reasons
below, EXCEPT:
A. The company has been producing pesticide for many years.
B. The pesticide has been the company’s main money maker.
C. The workers may be exposed to serious health dangers.
D. Stopping production will ruin the company.
17. According to the text, which of the following statement is
correct?
A. The evidence that the pesticide is harmful to human being is
definite.
B. If the company stopped the production, many workers would be laid
off.
C. The company has been producing the pesticide only.
D. Not all workers are exposed to the pesticide.
18. Write back if you have any questions.
The closure above is not well-written. Can you improve it?
A. I would be grateful if you write again.
B. We shall be very pleased to give you any further information.
C. Don’t forget to write back.
D. I should like to ask you to write back again.
19. Mr. Poletti has sent an enquiry to Mr. Jones, a sales manager a
shoes company. In a letter replying to his enquiry, Mr. Poletti will read ...
A. Our associated company in Paris requires 200 types of 06 train
toys.
B. Thank you for your enquiry of 25 February.
C. I should be grateful if you would send me a catalogue of ...
D. Your representative, Mr. Smith, visited me recently, and showed me
some samples of your ...
20. However, at the end of the month you shouldn’t have more than 10
hours over time, because only 10 hours can be claimed. Is that clear?
The sentence above means
A. more than 10 hour-over time will be paid
B. only more than 10 hour-over time will be paid
C. only ten hour-over time is allowed
D. ten-hour over time is not clear
21. “You must all be here for core time which from 10 till 3. You
should all work for a minimum of 37 hours a week and normally you shouldn’t
work more than 42 hours”.
Which of the following is in accordance with the above
policy.
A. Working more than 42 hours is normal.
B. Core time is 4 hours a day.
C. During the core time the workers could leave the office for lunch.
D. All employees should work at the maximum of 42 hours.
22. You should decide on Monday which sitting you are going to attend
and tell the supervisor when you buy your tickets.
From the text above me can conclude that an employee
...
A. should decide the sitting to attend before Tuesday.
B. should decide to buy the tickets on Tuesday.
C. must decide the sitting on Friday for the following week.
D. must buy the tickets on Friday for the following week.
23. X: Are you with me?
Y: I am sorry, I didn’t catch
what you said.
X: I suggest that
The functions used in the dialogue above are
listed below, EXCEPT:
A. finding out if others agree with you
B. stating that you do not understand what someone has said.
C. agreeing with a suggestion
D. proposing a motion
24. At the end of a conference, it is a good plan to have an “open
session” with the purpose of ...
A. giving a short summing up of the work.
B. voting of thanks to the chairman.
C. closing the meeting formally.
D. raising small ideas excluded from the agenda.
25. The purpose of question time is ...
A. make an appeal and sway the audience.
B. permit delegates to gain information.
C. call another competent to answer.
D. throw the motion open for discussion.
26. In big conferences, amendments not previously submitted in
writting can be considered
A. under special circumstances
B. under any circumstances
C. when the business might drag on terminably
D. when too much time is spent for earlier points
27. By 1988, thanks to the falling dollar and its cost-cutting
programs, Caterpillar had managed to regain a quarter of Komatsus U.S. market
share. With a weaker dollar entering into Komatsus price advantage, the
challenger recently raised its price 5 to 10%. Though fierce price competition
continuous, Komatsu maybe signalling that it wants an end to the fighting and
return to placeful coexistence and better profits for both companies. It hopes
that Caterpillar will respond by raising its prices too.
According to the text above, which of the following is
the most general statement?
A. Komatsu raised its prices 5 to 10%, which ended the price war.
B. Falling dollar and cost cutting program were carried out by
caterpillar.
C. Komatsu wanted to return to placeful coexistence between the two
companies.
D. The price war had made both of the companies last profits.
28. The most appropriate title for the above passage is:
A. The end of price war between Komatsu and Caterpillar
B. The Caterpillar’s respond
to the price war started by Komatsu
C. The influence of the dollar rate on the price war between Komatsu
and Caterpillar
D. The influence of price war on the supply and demand of a product
29. By 1988, thanks to a falling dollar and its cost-cutting programs,
Caterpillar had managed to regain a quarter of Komatsus U.S. market share. With
a weaker dollar entering into Komatsus price advantage, the challenger
recently raised its price 5 to 10%.
“The challanger” in the
text above refers to ...
A. Caterpillar
B. Komatsu
C. a falling dollar
D. price advantage
30. Your regular lawyer may ask for a retainer to cover his/
her services.
The most possible meaning of the underlined word
is ...
A. a person
B. services
C. salary
D. fee
31. Caterpillar and Komatsu have been in a long price war in their
products or mining equipment.
The next sentence after the above one is ...
A. By 1988, the dollar was lower so Caterpillar managed to regain its
last market share.
B. Komatsu started to end its battle and returned to peaceful
coexistence.
C. Both companies stressed high quality and expanded slowly.
D. Komatsu’s prices could be 40% lower than Caterpillar’s.
32.
According to the table, warranty can be classified as ...
A. a core product
B. an actual product
C. an augmented product
D. an after sale service
33. Concentrated marketing
Many countries see a possibility that is
especially appealing when company resources are limited. Instead of going for a
small share of a large market, the firm goes for a large share of a submarket.
Many examples of concentrated marketing can be found. In computers, Sinclair
targeted the bottom end of the home computer market; in cars, Saab focuses on
the luxury sports car market; in clothes, Laura Ashley originally targeted a
distinct segment of the women’s clothes market.
We can infer from the text that a company that
chooses concentrated marketing tries to avoid the following, EXCEPT:
A. heavy competition in a large market
B. high cost operation
C. higher rate return of investment
D. high use of company sources
34. “Caterpillar used a premium pricing strategy-making high profit
margins by convincing buyer that Cat’s higher quality and trouble-free
operation provided greater value and justified a higher price.”
From the text above, me can conclude that people will
buy Cat’s products because ...
A. the reliability of its products
B. premium pricing strategy
C. low prices of its products
D. selling only a few products
35. If someone just says “What” after you’ve carefully explained
something, do you ...
A. go through the explanation again using different words?
B. feel that you have been wasting your time?
C. feel that you have not been believed
D. feel that the person is impolite
36. If someone smiles while you’re explaining something, this means
they are ..
A. not sincere
B. not listening
C. happy
D. crazy
37. If someone frowns whilst you’re explaining something, this means
they ...
A. are angry
B. don’t understand
C. are concentrating
D. have a headache
38. “My plane for Buenos Aires leaves at 14.35.”
The function of the expression
is ...
A. to refer to facts
B. to make a promise
C. to describe a plan
D. to predict future events
39. Which of the following indicates an intention to do?
A. I’ll let you know next week
B. I’m going to have lunch early today
C. Mr. Brown will pick you up at the airport
D. When do you arrive in Mendoza
40. Which is the best definition of a good interlocutar?
A. He is talkative
B. He is funny and laughable
C. He listens attentively to what you have to say
D. He always beats around the bush
41. When the other person is talking, you should ...
A. judge the speaker through verbal and nonverbal responses
B. keep stepping backwards
C. speak at a moderate rate
D. not turn away from the speaker
42. A logical transition leading from the introduction to the
discussion can be done by ...
A. stating the subject and purpose of the talk
B. telling humorous story or anecdote
C. previewing your talk by stating the main points
D. giving a familiar or strong quotation
43. Through failing to read posters before releasing them, the writer
once let the whole consignment go out with the speaker billed as “Mr. Johny B.
F”
This shows that the posters have
...
A. printing error
B. reached wrong persons
C. too many words
D. unclear letters
44. Which of the following is not the task of a steward?
A. count votes in a shaw of hands
B. remove anyone ill
C. receive the reporter
D. see that the chairman orders are carried out
45. The most important person will be placed ...
A. on the left side of the chairman
B. on the right side of the chairman
C. on the right side of the speaker
D. on the left side of the speaker
46. At a small meeting, the chairman will have the speaker ...
A. on his right together with the secretary
B. on his right and the secretary on his back
C. on his right and the secretary on his left
D. on his left and the secretary on his right
47. If the purpose of the meeting is to obtain the views of the
audience on a specific matter
A. there will be only one speaker
B. the vote will be taken by a shaw of hands
C. there will be no question time
D. the motion will not be carefully worded
48. When a chairman omites the formal clasing the audience ...
A. will hear the announcement from the steward
B. will move and talk freely with all participants
C. will ask the chairman to close the meeting officially
D. will be confused whether the meeting is over or not
49. I visited your stand at the Paris Trade Exhibition last month, and
I was interested in your display of ladies stiletto open told-sandals.
The underlined word means ...
A. a list of prices
B. statement of price
C. terms of business
D. exhibition
50. Firm’s letterhead
The sales manager of Bedford Series & Co. Ltd.
20 Bedford Way
London WC1 HOAL
United Kingdom
27th February 1996
Dear Sir,
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The address above is that of
...
A. the sender of the letter
B. the receiver of the letter
C. the company that sent the letter
D. the company that wrote the letter
51. When you have made some personal contact with the firm to which
you are writing. You should ...
A. go into detail about those you are interested in
B. write to the sales manager
C. make your enquiry more general
D. ask for a catalogue
52. There is a discount 
for of the despatch
of the goods. The underlined word means ...
for of the despatch
of the goods. The underlined word means ...
A. payment
B. delivery
C. transport
D. freight
53. SHERATON INN
Director: W.H. Jackson 1089 Dago street
V.A. Saunders Head office:
K.J. Davies Dago
Secretary :
David Warren Bandung 40132
Vat. Reg : 7829120 29th
May 1996
The Manager
ARGOS LIMITED
231 Oxford Street
London WC1 H OD H
From the head of the letter above, the sender of
the letter is ...
A. the manager
B. the head office
C. W. H. Jackson
D. David Warren
54. We shall be pleased to supply you with the introductory offer and
our representative will be calling on you within the next ten days.
What will the representative do within the next ten
days?
A. write to the customer
B. call up the client
C. invite the customer
D. visit the client
55. The meeting has gone too long and you think it’s time for lunch.
You would say ...
A. I think it’s time to adjourn the meeting
B. I am for the motion because
C. Let’s put this to the vote
D. Is there anything else we should discuss?
56. Which of following is not the duty of a chairman during question
time?
A. call for question as at a public meeting.
B. call upon competent speaker to answer question proposed.
C. insist on questions, observation and expressions.
D. prevent audience from giving a second querry.
57. During a discussion session a chairman should do the following:
A. call for questions.
B. submit the amendment in writing.
C. allow proposers to speak twice.
D. make sure that the length of time each speak is flexible.
58. Delegates can air views, voice complaints, and gain information
during
A. a closing session
B. an open session
C. an informal session
D. a free session
59. When the mind clases to function and becomes incapable of
producing any new thought, the chairman should ...
A. continue the discussion
B. close the session
C. force the members to be fully informed
D. allow the discussion to drag on
60. The sign “xxx” appearing on news releases signifies ...
A. the person issuing
the release
B. release information
C. the place to write “News Release”
D. the end of the release
61. Read the following text carefully!
“Brand decisions are an important part product strategy.
The company must first decide whether to develop a brand or not. If the answer
is ‘yes’, the manufacturer has three sponsorship option: 1) launch it under the
manufacturer’s label, 2) launch it through middlemen under a private label, or
3) combine these two strategies and use both labels.
According to the text above, complete the
following chart.
Branding yes
a. manufacturer’s own label 
decision b. middlemen
no c. 
The appropriate option to
complete C of the above chart is
...
A. Branding strategies of middlemen.
B. Branding sponsor of decision.
C. Branding decision of manufacturer.
D. Combining the two approaches.
62. Look at text number 74. The main discussion of the paragraph is
...
A. Branding strategy
B. Branding sponsorship
C. Branding product
D. Branding development
63. Manufacturer’s who brand their products face several further
choices. There are at least four brand-name strategies:
1. They chould go for an
individual brand name -This policy is normally adopted in toiletry market where
buyers are often inaware of - the manufacturer’s name
2. They could go for a blanket
family name for all product-This policy is followed by companies such as Heinz
and Black & Decker
3. They could go for separate
family names product classes. For example, Beecham use silvikrin for all their
shampoos
4. They could for the company
trade name combined with the individual product name. This policy is followed
by Kellogg’s
According to text above, which product usually use
individual brand name strategy?
A. food
B. drinks
C. toiletries
D. clothes
64. Read the following text
In all cases there are some of the questions which
must be asked about a proposed name.
1) Does it suggest something
about the product’s benefits and qualities?
2) Is it easy to pronounce,
recoguired and remember?
3) Does it translate into other languages?
4) Is it distinctive-does it
stand out from its competitors?
5) Can it be registered for legal protection?
According to the text above, choosing brand names
which infringe on existing brands is risky because it will be ...
A. violating copy right law
B. unprotectable
C. illegal
D. sued by their competitors
65. Price increase can lead to ...
A. staff motivation falls
B. sales increase
C. share price drop
D. fall in demand
66. Caterpillar (reduced prices dramatically/ regained market share
the correct sentence combining the two ideas above is ...
A. Caterpillar, by reducing prices dramatically, regained market
share
B. Caterpillar to reduce prices dramatically regained market share
C. Caterpillar reducing prices dramatically to regain market share
D. Caterpillar in order to reduce price dramatically regained market
share
PETUNJUK: UNTUK SOAL NOMOR 67 SAMPAI
71, PILIHLAH!
A. JIKA PERNYATAAN BENAR, ALASAN BENAR, DAN
KEDUANYA MERUPAKAN HUBUNGAN SEBAB!
B. JIKA PERNYATAAN BENAR, ALASAN BENAR, TETAPI
KEDUANYA BUKAN MERUPAKAN HUBUNGAN SEBAB!
C. JIKA PERNYATAAN BENAR, ALASAN SALAH, ATAU
JIKA PERNYATAAN SALAH ALASAN BENAR!
D. JIKA PERNYATAAN DAN ALASAN KEDUANYA SALAH!
67. The chairman could make every effort to obtain a friendly feeling
among those present in a discussion.
sebab
Ideas
will flaw more freely in a comfortable and pleasant atmosphere.
68. The responsibility of a minute taker is similar to that of a
chairman.
sebab
The
dutyof a minute taker is to take people who are ill.
69. “Each price the company might charge will lead to a different
level of demand. The relation between the price charge and the resulting demand
level is shown in the familiar demand curve. This curve shows that the higher
the price, the lower the demand-thus the company will sell less if it raises
its prices.”
According to the text above, the price of a product
will decrease.
sebab
The
company sell more of the product.
70. An outline should be prepared from the tentative outline and
information collected.
sebab
An
outline is a blue print for the development of your speech.
71. The price of a product will increase.
sebab
The
production cost of the product goes up.
PETUNJUK: UNTUK SOAL NOMOR 72
SAMPAI 80, PILIHLAH!
A. JIKA 1) DAN 2) BENAR!
B. JIKA 1) DAN 3) BENAR!
C. JIKA 2) DAN 3) BENAR!
D. JIKA 1), 2), DAN 3) SEMUANYA BENAR!
72. Which of the following are factors that may fail a meeting
1) lack of preliminary organization
2) making attendance simple but attractive
3) insufficient time is allowed for advervising
73. Dear Sir,
Seminar on Language Teaching
Strategies
I
learned from a friend in Singapore that RELC will hold a seminar of English
language teaching strategies this coming July. Some of my teachers are
interested in attending it. Is it possible for you to send me some forms for
registering to attend the seminar?
Thanks a lot for your cooperation.
Yours
faithfully,
Sri Hermini, A
Principal
According to the letter above, which parts of the
letter are missing?
1) The sender’s address
2) The address of the receiver
3) The solutation
74. Which of the following you should remember when you are replying
an enquiry?
1) quote their reference number
2) mention the date of their letter
3) send your catalogue
75. We have a canteen here where you can have lunch. Lunch tickets are
on sale on Monday mornings only and this means you must buy your tickets then
for the rest of the week the canteen is often between 12.30 and 2 o’clock and
there are two sittings
Which of the following company policy is not true?
1) The employee should only have lunch at the canteen
2) Lunch tickets are sold only on Monday mornings
3) For the rest of the week, tickets can be bought on Tuesday
mornings
76. When you make a good point in a meeting, you can use the following
expressions:
1) Don’t you think so, Mr. Robinson?
2) Are we anonymous
3) It seems to me that ...
77. After discussing the subjects, the branches of the organization
have to
1) thrash out the questions
2) point a suitable sub-committee
3) return its opinions to the committee
78. If a member proposes a motion that larger premises are necessary,
the chairman should ....
1) carefully write down the wording
2) quickly draft a motion
3) firmly read the motion
79. NEWS RELEASE
William Allston
President
Central Bank and Trust
(806) 987-7105
FOR IMMEDIATE RELEASE
BEVERLY LEONARD NAMED AUDITOR
OF CENTRAL BANK AND TRUST
Which parts of a news release appear on the
selection above?
1) release information
2) the name of person issuing the release
3) the company name, address and phone number
80. Which of the following is correct about “resolutions”?
1) Resolution should be integrated with minutes
2) Resolution should be started by the word “whereas” to indicate
actions to be taken
3) Resolution is an informal document different from minutes
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